Betting Bangla Privacy Policy –
Your Information Our Responsibilities

This privacy policy applies to all users of the betting bangla website (bettingbangla.app) and mobile application. By reading it, you will understand what information betting bangla holds about you, why it holds it, and how that information is used and protected.

We believe privacy is a right, not a privilege. Opening an account with betting bangla means more than just gaining access to betting – it also comes with a commitment that your information will be kept completely secure.

This Privacy Policy is built in accordance with international data protection standards and the principles of the GDPR (General Data Protection Regulation). Applicable data protection regulations in Bangladesh are also observed.

Betting Bangla collects information in three main ways: what you provide directly, what is generated automatically as you use the platform, and what is received from payment service providers.

Betting Bangla uses your personal information only for the purposes listed below. Each purpose is supported by a legitimate legal basis:

• Account Management: For verifying your identity, securing your login, and managing your wallet.
• Payment processing: To process deposits and ensure winnings are sent to the correct account.
• Customer Support: Providing the support team with the information needed to resolve your issues and answer your questions.
• Security & Fraud Prevention: To detect account hacking, money laundering, and bonus abuse.
• Legal Obligations: To comply with directions from licensing authorities and regulatory bodies.
• Service improvement: To analyze which features are used most and improve the app and site experience.
• Sending Notifications: To notify you of important account updates, policy changes, or security alerts via SMS or push notification.

Betting bangla will always ask for your consent before sending any marketing or promotional messages. You can withdraw that consent at any time.

Betting Bangla's servers are housed in internationally certified data centers. All data is stored in encrypted form — meaning that even if someone attempts unauthorized access, they would only see meaningless code.

Passwords are never stored directly — only a hashed (one-way encrypted) version is kept. This means no betting bangla employee can ever view your password.

Betting Bangla never sells your data to advertisers or data brokers. However, limited information may be shared with specific parties in certain circumstances:

• Payment service providers (bKash, Nagad, Rocket): Only the minimum necessary information is shared to complete transactions. They are also bound by their own privacy policies.
• Game software providers (e.g., Evolution, Pragmatic Play): Minimal user identification data used solely to verify game results. No names or contact details are shared.
• Legal Authority: When required by a valid court order or mandatory directive from a regulatory authority.
• Fraud Prevention Services: On a limited basis with systems that detect suspicious transactions or money laundering.

Before sharing data with any third party, a data processing agreement is signed with them to ensure they uphold the same standard of protection.

Betting Bangla uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Optional cookies can be disabled from your browser settings. However, disabling essential cookies may cause many features to stop working.

As a Betting Bangla member, you have several important rights over your personal data. Contact support to exercise any of these rights.

Betting Bangla strictly does not collect data from or allow account registration by anyone under 18. Date of birth is verified at registration, and NID verification is mandatory in cases of doubt.

If any data belonging to a minor appears to have been collected inadvertently, the account will be closed immediately and all associated data permanently deleted.

Some of Betting Bangla's partners or service providers may be based outside Bangladesh, which means your data may be transferred across borders. However, such transfers only take place when:

• The destination country has adequate data protection laws in place, or
• Equivalent protection is guaranteed through specific contractual agreements.

Ensuring your data receives the same level of protection in international transfers is betting bangla's responsibility — and one we take seriously.

Betting Bangla does not retain data for longer than necessary. Different types of data have different retention periods:

• Account details (name, number): For as long as the account is active + 5 years after closure (for legal compliance)
• Financial Transaction Records: 7 years (in accordance with international AML regulations)
• KYC Documents (NID Scan): 5 years after account closure
• Login & Security Logs: 12 months
• Analytics Data (Anonymised): Indefinitely (excluding name and identity details)
• Support Chat History: 2 Years

If you have any questions, concerns, or complaints about this Privacy Policy, you can reach betting bangla through the following channels:

• Email: support@bettingbangla.app (please include "Privacy" in the subject line)
• Live Chat: Click the support button on the site or app – available 24/7

An initial response to any privacy complaint is provided within 72 hours. Full resolution of complex issues is completed within 15 business days.

Betting Bangla may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date on this page will be revised accordingly.
• An SMS notification will be sent to your registered mobile number for any significant changes.
• You will be informed of the updated policy the first time you log in after any changes take effect.

Continuing to use betting bangla after an update takes effect will be considered acceptance of the revised policy. If you do not agree, please withdraw your balance before closing your account.